About us

Mission: Provide the commanding general, 4th Infantry Division and Fort Carson, a continuing assessment of matters relating to the state of economy, efficiency, discipline, morale, esprit de corps and readiness of units and activities. On order, deploy and provide Inspector General support simultaneously to home and deployed locations in order to sustain the division's and Fort Carson's readiness and war fighting capability.

Operations: Monday-Wednesday and Friday, 8 a.m. to 4:30 p.m. (Closed Thursday)
Hours subject to change based on 4ID & Fort Carson calendars, i.e. Training Holidays, Inclement Weather
Location: 6250 Magrath Avenue, Bldg. 1668
Contact Numbers: (719)526-3900 or DSN 691-3900, FAX(719)526-5177 or DSN 691-5177
Email: usarmy.carson.4-id.list.mse-ig-complaints@mail.mil

If you have a complaint for the inspector general. Please fill out a form DA 1559 and bring it into the IG office unless you are making an anonymous complaint you must provide address and phone.

Frequently Asked Questions

How do I file/submit a complaint to an Inspector General?
A complaint, allegation, and/or request for assistance can be presented to an IG in person, by telephone, fax, mail or email usarmy.carson.4-id.list.mse-ig-complaints@mail.mil

What is an IGAR?
Inspector General Action Request (IGAR): IGAR is the term used to refer to the process of receiving, inquiring into, recording, and responding to complaints or requests either brought directly to the Inspector General or referred to the Inspector General for action. Inspectors General record this information on DA Form 1559, Inspector General Action Request.

Who can submit an IGAR?
Rights Of Civilian Employees to Present Complaints or Requests to the IG
Rights of Soldiers to Present Complaints or Requests to the IG

Can I obtain the results of an IG's investigation/inquiry (IG records) that I initiated or that was initiated against me?
a. Requests for IG records can be for official use or be a request under the Freedom of Information Act (FOIA). Requests for IG records must be in writing and submitted for action to The U.S. Army Inspector General Agency (SAIG–ZXR), 1700 Army Pentagon, Room 1E132, Washington, DC 20310–1700, or emailed to usarmy.pentagon.hqda-otig.mbx.saig-zxl@mail.mil.
b. Requests for an "Official Use" release must be in writing and reasonably identify the IG records sought (that is, the name of the complainant or subject, date of the investigation, where the IG investigation was conducted, and so forth). The request must also state the specific purpose or intended use of the IG records. Persons and agencies may ask to obtain IG records for official use by providing their local detailed IG, or the IG office of record, a written request that clearly states the reason they need the IG records.
c. Procedures for requesting records under the FOIA for nonofficial use are as follows:
  1. DAIG's Records Release Office is the only component of DAIG designated to receive and process FOIA requests. IG field offices and DAIG divisions should direct FOIA requestors to submit their requests directly to DAIG's Records Release Office.
  2. Requests must be submitted in writing or via email and reasonably identify the IG records sought. When possible, IGs will assist requestors in identifying the specific information they are seeking, thereby limiting the volume of records copied and processed for release.
  3. Requests for IG records under the FOIA must comply with AR 25–55.
  4. Requests may be submitted directly to the Fort Carson, CO FOIA Coordinator at Daniel.c.smith8.civ@mail.mil or you can contact (719) 526-2114 for more information. Request must be in writing, clear statement of what you are requesting, time period of the complaint, return address, contact phone number and email address, and signed. An IG who receives a FOIA request will forward the scanned original request and responsive record to DAIG's Records Release Office via encrypted e-mail usarmy.pentagon.hqda-otig.mbx.saig-zxl@mail.mil or fax within 2 working days.

Family support, child custody and paternity

Army Regulation (AR) 608-99, Family Support, Child Custody, and Paternity, sets forth Department of the Army (DA) policy, responsibilities, and procedures on financial support of Family members, child custody and visitation, paternity, and compliance with court orders regarding these and related matters.

This regulation is designed to improve procedures for enforcing financial support, paternity and child custody related obligations within the DA. It preempts all other regulations on these matters within the DA. This regulation should not be construed to create any right, benefit, or entitlement, substantive or procedural, enforceable by law or in equity, by a party against the United States, its agencies, its officers, or any other person.

This regulation will not be construed to create any right to judicial review involving compliance or noncompliance with this regulation by the United States, its agencies, its officers, or any other person. Any questions concerning calculating support amounts should be directed to the Fort Carson Legal Assistance Office, 719-526-5572/5573, http://www.carson.army.mil/organizations/sja.html.

Non-Support of Family Members
Purpose: This section explains how to process an IGAR concerning non-support of Family members. Soldiers have a responsibility to provide adequate financial support to Family members. AR 608-99, Family Support, Child Custody, and Paternity, primarily Chapter 2, outlines these responsibilities and provides interim guidance when Family members do not have an oral agreement in limited circumstances, written support agreement, or court order. This regulation also explains that for the commander to become involved in resolving this matter, a Family member or an authorized repr esentative of the Family member must complain to the command that the Soldier is failing to provide proper support. In other words, the complainant has the responsibility of communicating non-support problems to the Soldier's commander.

Commander's Responsibilities
Army Regulation 608-99, Family Support, Child Custody, and Paternity, prescribes the commander's responsibilities in detail, primarily in Chapters 1 and 3. The commander's actions when presented with a request for Family support include, but are not limited to, reviewing the inquiry, counseling the Soldier, and responding to the complainant within 14 days in writing. Since The Judge Advocate General (TJAG) is the proponent for this regulation, the commander should consult with the SJA prior to responding to ensure that no violations of privacy occur and all obligations per this regulation have been met.
Take other actions, as appropriate, in enforcing the provisions of this regulation, paragraph 3–10.

Inspector General's Responsibilities
Inspectors general have a limited role in matters involving Soldier nonsupport of Family members. Resolving nonsupport claims is a command responsibility, and the IG's primary role is to act as an information conduit to the Soldier's immediate commander. The IG must ensure that the Soldier's immediate commander is aware of all complaints, provided copies of documentation, and takes appropriate action. It is AR 608–99, as applicable, that establishes the commander's responsibilities in nonsupport cases. The IG will monitor the situation by confirming that the commander responds to the complainant before closing the case in IGARS. The Judge Advocate General (TJAG) is the proponent for AR 608–99, so local or servicing SJAs are best suited to answer a complainant's or commander's detailed questions regarding this policy.

The IG will not
♦Offer opinions or be judgmental in the complainant's or the Soldier's presence, become personally involved, or take sides against another Family member.
♦Become advocates for either the complainant or the Soldier.
♦Determine how much the Soldier "owes" the Family. That matter is strictly for the commander, the legal office, the Soldier, and the Family to resolve. The SJA is the local proponent and the only one authorized to provide definitive interpretations of the regulation. interpretations of the regulation.
♦Deal or correspond directly with the Soldier to keep the commander out of the loop.
♦Require commanders to provide a copy of their inquiries.
♦Gather banking information such as routing and account numbers. Only if the accepting IG office requests assistance with gathering this information on behalf of the deployed Soldier will the IG assist in gathering and forwarding this information. After confirming that the receiving IG office has the information, the IG must delete or destroy the personal account information prior to closing the case. The IG must never retain personal account information in any IG record or enter it into the IGARS database.

Paternity Case
Purpose: This section explains the process for working Paternity Cases.
Army Regulation 608-99, Family Support, Child Custody, and Paternity, prescribes the commander's responsibilities in detail, primarily in Chapters 1 and 3, and the Soldier's responsibilities in Chapter 2. The Company or Battalion Commander, as appropriate, will fully investigate every inquiry alleging paternity on the part of a Soldier and provide complete, accurate, and timely information to the individual making the inquiry. The commander should seek legal advice from the servicing SJA office if in doubt as to the requirements or application of his or her requirement. This advice should not come from a legal assistance attorney who advocates the client's interest. The Inspector General will refer the complaint to the commander for action. The commander should respond in writing within 14 days of receiving the complainant's request.

Child Custody
Purpose: This section explains the process for working Child Custody Complaints.
Army Regulation 608-99, Family Support, Child Custody, and Paternity, prescribes the commander's responsibilities in detail, primarily in Chapters 1 and 3, and the Soldier's responsibilities in Chapter 2. The Company or Battalion Commander, as appropriate, will fully investigate every inquiry alleging child custody, visitation, or related matters and provide complete, accurate, and timely information to the individual making the Inquiry. The commander should seek legal advice from the servicing SJA office if in doubt regarding the requirements or application of this regulation in a particular case. This advice should not come from a legal assistance attorney who advocates the client's interests. The Inspector General will refer the complaint to the commander for action. The commander should respond in writing within 14 days of receiving the complainant's request.

Additional Resources for Complainants
The following agencies might be of assistance to certain Family members in resolving support, paternity, and custody issues.

♦State Offices of Child Support Enforcement: A civilian support structure specifically created by Congress to enforce Family support issues. Each of the 50 States has such an office, with branch offices located in all large cities and also at most county seats. These offices are normally found in the county court house or the local county or State office building -- often collocated with the welfare office. While State laws vary in detail and specific procedures, every State provides child-support collection assistance, normally at no cost to the requesting spouse. Many States also provide assistance for spousal support and alimony. An excellent source of contact information for State Child Support Enforcement Agencies is found at http://www.acf.hhs.gov/programs/css.

♦Uniform Interstate Family Support Act (UIFSA): Allows transfer of enforcement authority of court-ordered support from the State in which the supported spouse resides to the State of the Soldier's duty station by registry of the court decree in the local court of the duty station State. Child Support Enforcement Agencies can assist.

♦State's Welfare Authorities: In cases where the supported spouse is destitute, the State's welfare authorities can, in some cases, also provide for subsidized housing and child care, food stamps, job training, and State monetary aid (paid in large part from Health and Human Services Federal grant money). The State Office of Child Support Enforcement will refer qualifying cases to the State's welfare authorities while still pursuing support from the Soldier.

♦DFAS Garnishments: For information regarding garnishment and involuntary allotments, see the DFAS Web site at http://www.DFAS.mil.

Locator Services:

♦Army World Wide Locator: The request to ascertain the current duty station and unit assignment of an active-duty Soldier needs to include full name and SSN or date of birth (numerous Soldiers with the same name are often listed). Check for current fees associated for this service. Mail the request to:

Army World Wide Locator
U.S. Army Enlisted Records and Evaluation Center
8899 E. 56th St.
Indianapolis, IN 46249-5301

♦Parent Locator Service of the U.S. Department of Health and Human Services: Available to former Soldiers by going through the main State Office of Child Support Enforcement. The Parent Locator Service can access the database of the Internal Revenue Service, Social Security Administration, Department of Veterans Affairs, and States such as driver's license records and motor vehicle registries.

♦Human Resource Command: Address Army Reserve or Retired Personnel inquiries to:

Human Resource Command
Attention: AHRC-I
Fort Knox, KY 40122

♦National Personnel Records Center (NPRC): NPRC is part of the National Archives and Records Administration. Address former Army personnel (those who have been discharged and have no further Army service obligation or status) inquiries to:

National Personnel Records Center (NPRC)
Attention: NRP-MA-S
1 Archives Drive
St. Louis, MO 63138
(314) 801-0800

♦State Adjutant General: Address Army National Guard personnel inquiries to the appropriate State Adjutant General.

Whistleblower Reprisal

Service Member Whistleblower Reprisal

Section 1034 of Title 10, United States Code (10 USC 1034), revised by The Strom Thurmond National Defense Authorization Act for Fiscal Year 1999, extended authority to Inspectors General within the Military Departments to grant Whistleblower protection for reprisal allegations presented directly to them by Service members. The section, implemented by DoD Directive 7050.06, requires Service IGs to investigate allegations of individuals taking or threatening to take unfavorable personnel actions or withholding or threatening to withhold favorable personnel actions as reprisal against a member of the Armed Forces for making or preparing a protected communication.

A protected communication (PC) is:

  1. Any lawful communication to a Member of Congress or an IG.
  2. A communication in which a member of the Armed Forces communicates information that the member reasonably believes is evidence of a violation of law or regulation, including a law or regulation prohibiting sexual harassment or unlawful discrimination, gross mismanagement, a gross waste of funds or other resources, an abuse of authority, or a substantial and specific danger to public health or safety, when such communication is made to any of the following:
    1. A Member of Congress; an IG; or a member of a DoD audit, inspection, investigation, or law-enforcement organization.
    2. Any person or organization in the chain of command (as defined by DoDD 7050.06); or any other person designated pursuant to regulations or other established administrative procedures (e.g. Equal Opportunity Advisor, Safety Officer, etc.) to receive such communications.

DA Civilian, Non-appropriated Fund, and DoD Contractor Employee Allegations of Whistleblower Reprisal

Section 2302(b)(8), Title 5, United States Code (5 USC 2302(b)(8)) provides similar coverage to appropriated fund (DA / DoD civilian) employees as previously discussed for members of the Armed Forces. Likewise, Non-appropriated Fund (NAF) employees are covered under 10 USC 1587, and coverage to DoD contractor employees is provided under Section 2409(a), Title 10, United States Code (10 USC 2409). The following actions will occur when a DA / DoD civilian, NAF, or DoD contractor employee presents an allegation of reprisal for protected disclosure based on the employee's status:

  1. The appropriated-fund civilian employee has the right to present the reprisal allegation to the Office of Special Counsel (OSC) through the OSC website (www.osc.gov), where he or she may submit the complaint.
  2. The NAF employee has the right to submit reprisal complaints to the IG, DoD, in accordance with DoDD 1401.03.
  3. The DoD contractor employee has the right to make a complaint about reprisal to the IG, DoD, in accordance with 10 USC 2409.

Improper Referral for Mental Health Evaluation (MHE)

DoD Directive 6490.1, Mental Health Evaluation of Member of the Armed Forces, and DoD Instruction 6490.4, Requirements for Mental Health Evaluation of Members of the Armed Forces, establish and implement DoD policy, assign responsibility, and prescribe procedures for the referral, evaluation, treatment, and administrative management of Service members who may require mental-health evaluation, psychiatric hospitalization, and/or assessment for risk of potentially dangerous behavior. The directive prohibits referrals done in reprisal and restriction as a violation of Article 92: Uniform Code of Military Justice. The two types of improper MHEs are procedural or reprisal violations. Reprisal violations are governed under the provisions of 10 USC 1034 and DoD Directive 7050.06, and procedural violations are governed by DoD Directive 6490.1 and DoD Instruction 6490.4.

Any questions concerning Whistleblower/MHE Reprisal allegations, please contact the 4ID and Fort Carson Inspector General Office at 719-526-3900/3901.

Leadership Professional Development (LPD)

SGTs and above to include officers.
What gets Leaders into trouble? Current regulations, policies, etc..
Any time convenient to the Command Team.
Anywhere the command team designates.
Leader empowerment and an improved "kit bag". Leaders hear from an outside entity.

Current LPD Topics

  • IG rules of the road
  • Evaluations/Counseling
  • Corrective Training
  • Hazing
  • Issues and Trends across FCCO
  • Profiles
  • barracks/Housing
  • General Military Authority
  • Best Pratices
  • CG Topics

To schedule an LPD please call 719-526-3900/3901.

Freedom of Information Act Request (FOIA)

How to Make a FOIA Request

If you want to make a FOIA request for Army Inspector General records, send a written request by mail, e-mail, or fax to the office where the records are located or to the address below. That office will forward the records and your request to us for processing. Describe the records you want as specifically as possible to better enable us to locate them. Include a street address, an e-mail address, and a daytime phone number so we can contact you if necessary.

Where to Send a FOIA Request

Submit your FOIA request form in writing to the IG office where you believe the records are located, or to:

1700 Army Pentagon
Room 1E132
Washington, DC 20310-1700
Telephone: (703) 545-4591
DSN: 685-4591
E-mail: usarmy.pentagon.hqda-otig.mbx.saig-zxl@mail.mil
Fax COM: (703) 545-4585
Fax DSN: 685-4585

How to Appeal the results of a FOIA Request

You may file a FOIA appeal in writing by mail, e-mail, or fax for any of the following reasons:

  • Denial in whole or in part, disapproval of a request for fee waiver/reduction of fees, review of a determination not to grant expedited access to agency records, or failure to provide a response determination within the statutory time limits.
  • Submit the appeal to the address listed above. Please include a copy of your initial FOIA request, a copy of the response letter, and a brief statement explaining why you believe your appeal should be granted. We will forward your appeal to the Army Office of General Counsel for adjudication.

DAIG Public Liaison Office

For questions regarding a DAIG release of records, please contact:

Office of the Inspector General
ATTN: SAIG-ZXR, 1700 Army Pentagon
Washington, DC 20310-1700
Phone: (703) 545-4591

Freedom of Information Act Websites: